Built for Legal Practices

    Professional Client Intake, 24 Hours a Day

    AutoReception's AI receptionist handles client calls with the professionalism your firm demands. Manages intake, schedules consultations, screens calls, and ensures no prospective client slips through the cracks.

    Why Australian Law Firms Choose AutoReception

    In legal practice, every missed call could be a significant new matter walking out the door. Prospective clients calling about family law disputes, property settlements, criminal charges, or business disagreements need to feel heard and taken seriously from the very first interaction. When your team is in court, in meetings, or managing a full caseload, AutoReception ensures every caller receives a prompt, professional response.

    Our AI receptionist is purpose-built for Australian law firms. It conducts professional client intake, gathering key details about the caller's legal issue, urgency, and preferred consultation times. It speaks with a natural Aussie accent and maintains a tone that reflects the professionalism and discretion your firm is known for.

    AutoReception handles call screening based on your criteria, routing high-priority matters directly to the relevant solicitor while managing general enquiries, appointment bookings, and information requests independently. It books consultations into your calendar, sends confirmation details to the client, and follows up with prospective clients who have not yet confirmed a booking.

    Plans are available with no lock-in contracts with no lock-in contracts. Whether you are a sole practitioner, a boutique firm, or a mid-sized practice, AutoReception provides the front-of-house experience that wins new clients without the overhead of additional reception staff.

    Why Missed Calls Cost Law Firms Dearly

    72%
    of legal callers will not leave a voicemail
    significant
    average value of a new legal matter
    46%
    of prospective clients call outside business hours
    24/7
    professional availability for client enquiries

    Features Built for Law Firms

    Professional call handling that meets the standards of legal practice.

    24/7 Professional Call Answering

    Every call answered promptly with a professional Aussie accent. Prospective clients receive a polished first impression whether they call during business hours or at midnight.

    Client Intake & Qualification

    Conducts structured client intake during the call, gathering details about the legal matter, urgency, parties involved, and preferred consultation times. All information is delivered to the relevant solicitor.

    Consultation Scheduling

    Books initial consultations directly into your calendar based on solicitor availability. Sends SMS confirmations to the client with appointment details, location, and what to bring.

    Call Screening & Routing

    Screens calls based on your criteria and routes urgent or high-value matters directly to the appropriate solicitor. General enquiries and administrative calls are handled independently.

    After-Hours Availability

    Captures prospective client enquiries outside business hours when competitors are sending callers to voicemail. Takes detailed messages and books consultation slots for the next available time.

    Follow-Up & Engagement

    Sends follow-up SMS messages to prospective clients who enquired but have not yet booked a consultation. Keeps your firm front of mind during the decision-making process.

    How It Works for Your Law Firm

    1

    Define Your Intake Process

    Share your practice areas, intake questions, consultation availability, and call routing preferences. We configure your AI receptionist to match your firm's standards.

    2

    Connect Your Phone System

    Set up call forwarding from your firm's number so overflow and after-hours calls are handled by AutoReception. Compatible with any Australian phone system.

    3

    Clients Engaged Professionally

    Your AI receptionist answers calls, conducts intake, books consultations, and sends confirmations. You receive detailed call summaries with all the information gathered.

    4

    Review and Refine

    Use the AutoReception App to review call recordings, track intake quality, manage consultation bookings, and refine your call handling as your practice evolves.

    Benefits for Your Law Firm

    Never miss a prospective client enquiry while in court or in meetings
    Professional client intake captures all details needed for matter assessment
    After-hours availability wins clients that competitors miss
    Call screening ensures solicitors only receive the calls that matter
    Consultation bookings managed automatically with SMS confirmations
    Follow-up messages keep prospective clients engaged during their decision process
    Reduces administrative burden on your reception and support staff
    Scales across multiple practice areas and solicitor calendars
    No lock-in contracts with affordable monthly plans
    Real Aussie accent that conveys professionalism and trustworthiness

    Further reading

    Trusted by hundreds of Australian businesses across every industry

    Frequently Asked Questions for Law Firms

    Yes. AutoReception conducts structured intake based on questions you define, such as the nature of the legal matter, urgency, parties involved, and preferred consultation times. All details are delivered securely to the relevant solicitor.

    You set the criteria for which calls should be transferred directly to a solicitor and which should be handled by the AI. For example, urgent criminal matters can be routed immediately while general enquiries are managed independently.

    Absolutely. AutoReception can be configured for family law, criminal law, property, commercial, employment, immigration, and any other practice area. It routes calls and conducts intake based on the matter type identified during the call.

    Most callers do not notice. The AI uses a natural, professional Aussie accent and conversational style. Law firms using AutoReception consistently report that clients respond positively to the call experience.

    AutoReception treats all call data with strict confidentiality. Call recordings and transcripts are stored securely and accessible only to authorised members of your firm through the AutoReception App.

    Yes. You can configure multiple calendars for different solicitors or practice areas. The AI checks availability and books the consultation with the appropriate solicitor based on the matter type or your routing rules.

    Plans are available with no lock-in contracts with no lock-in contracts. This includes 24/7 call answering, client intake, consultation booking, SMS follow-ups, and access to the AutoReception App. Custom plans are available for larger firms.

    Most law firms are fully operational within 24 hours. We work with you to configure your intake questions, practice area routing, and consultation scheduling before going live.

    Yes. Warm transfer rules allow urgent calls to be connected directly to a solicitor's mobile. If the solicitor is unavailable, the AI takes a detailed message and sends an immediate notification so the call can be returned promptly.

    Win More Clients. Never Miss an Enquiry.

    Join Australian law firms that trust AutoReception to handle client intake, book consultations, and capture every prospective client call. Set up in under 24 hours.