Handle Every Client Call, Without the Admin
AutoReception's AI receptionist answers calls for accountants and bookkeepers with a professional Aussie accent. Book consultations, handle routine questions, collect documents requests, and keep clients informed while you focus on the numbers.
Why Australian Accountants Choose AutoReception
Tax time, BAS deadlines, and end-of-financial-year reporting can turn a quiet practice into a constant stream of calls. Clients want quick answers about appointments, document requirements, lodgement dates, and the status of their return, often while your team is already working to meet a deadline.
AutoReception gives accounting firms a professional AI receptionist that answers every call, including evenings and weekends. It can book consultations, capture the reason for each enquiry, answer common questions about your services, and send helpful follow-up messages so your team can work without constant interruptions.
Your AI receptionist is configured around your practice. Train it on your services, operating hours, pricing approach, appointment rules, and frequently asked questions. It speaks naturally and knows when to take a message, send information, book time in your calendar, or transfer an urgent call to your team.
Whether you are a solo accountant, a growing bookkeeping practice, or a multi-partner firm, AutoReception helps you deliver a responsive client experience without hiring another full-time receptionist. Every enquiry is captured professionally so potential new clients do not move on to a competitor.
A Better Client Experience, Even During Busy Periods
Features Built for Accountants and Bookkeepers
Reliable call handling for client service, new business enquiries, and busy compliance periods.
24/7 Client Call Answering
Every client and prospective client call is answered promptly with a professional Australian accent, even when your team is in a meeting or working to a deadline.
Consultation Booking
Book tax planning meetings, new client consultations, bookkeeping reviews, and follow-up appointments directly into your calendar based on your availability.
Practice-Specific Knowledge
Configure the AI with your service areas, client onboarding process, office hours, pricing guidance, and answers to the questions your clients ask most often.
Document Request Support
Explain which documents clients need for common appointments and send a follow-up SMS or email with your secure checklist or upload instructions.
Client Follow-Up Messages
Send appointment confirmations, reminders, helpful links, and next steps automatically so clients know what to do before they meet with your team.
Smart Call Routing
Route urgent client matters and priority enquiries to the right person while the AI handles routine questions and captures detailed messages for later review.
How It Works for Your Accounting Practice
Share Your Practice Details
Tell us about your services, client intake process, common questions, office hours, and the types of calls that should reach your team directly.
Connect Your Calendar
Set your appointment rules and connect Google Calendar, Outlook, or your preferred scheduling tool so the AI can offer suitable consultation times.
Forward Your Calls
Forward your existing business number when your team is busy, after hours, or whenever you want additional front-desk coverage. No number change is required.
Focus on Your Clients
Your AI receptionist answers calls, books meetings, captures new enquiries, and sends summaries while your team focuses on accurate, high-value accounting work.
Benefits for Your Accounting Firm
Trusted by hundreds of Australian businesses across every industry