Built for Accounting Practices

    Handle Every Client Call, Without the Admin

    AutoReception's AI receptionist answers calls for accountants and bookkeepers with a professional Aussie accent. Book consultations, handle routine questions, collect documents requests, and keep clients informed while you focus on the numbers.

    4.9/5from 127 customer reviews

    Why Australian Accountants Choose AutoReception

    Tax time, BAS deadlines, and end-of-financial-year reporting can turn a quiet practice into a constant stream of calls. Clients want quick answers about appointments, document requirements, lodgement dates, and the status of their return, often while your team is already working to meet a deadline.

    AutoReception gives accounting firms a professional AI receptionist that answers every call, including evenings and weekends. It can book consultations, capture the reason for each enquiry, answer common questions about your services, and send helpful follow-up messages so your team can work without constant interruptions.

    Your AI receptionist is configured around your practice. Train it on your services, operating hours, pricing approach, appointment rules, and frequently asked questions. It speaks naturally and knows when to take a message, send information, book time in your calendar, or transfer an urgent call to your team.

    Whether you are a solo accountant, a growing bookkeeping practice, or a multi-partner firm, AutoReception helps you deliver a responsive client experience without hiring another full-time receptionist. Every enquiry is captured professionally so potential new clients do not move on to a competitor.

    A Better Client Experience, Even During Busy Periods

    24/7
    Availability for client calls
    100%
    Enquiries captured professionally
    Live
    Calendar booking workflows
    Custom
    Practice-specific knowledge

    Features Built for Accountants and Bookkeepers

    Reliable call handling for client service, new business enquiries, and busy compliance periods.

    24/7 Client Call Answering

    Every client and prospective client call is answered promptly with a professional Australian accent, even when your team is in a meeting or working to a deadline.

    Consultation Booking

    Book tax planning meetings, new client consultations, bookkeeping reviews, and follow-up appointments directly into your calendar based on your availability.

    Practice-Specific Knowledge

    Configure the AI with your service areas, client onboarding process, office hours, pricing guidance, and answers to the questions your clients ask most often.

    Document Request Support

    Explain which documents clients need for common appointments and send a follow-up SMS or email with your secure checklist or upload instructions.

    Client Follow-Up Messages

    Send appointment confirmations, reminders, helpful links, and next steps automatically so clients know what to do before they meet with your team.

    Smart Call Routing

    Route urgent client matters and priority enquiries to the right person while the AI handles routine questions and captures detailed messages for later review.

    How It Works for Your Accounting Practice

    1

    Share Your Practice Details

    Tell us about your services, client intake process, common questions, office hours, and the types of calls that should reach your team directly.

    2

    Connect Your Calendar

    Set your appointment rules and connect Google Calendar, Outlook, or your preferred scheduling tool so the AI can offer suitable consultation times.

    3

    Forward Your Calls

    Forward your existing business number when your team is busy, after hours, or whenever you want additional front-desk coverage. No number change is required.

    4

    Focus on Your Clients

    Your AI receptionist answers calls, books meetings, captures new enquiries, and sends summaries while your team focuses on accurate, high-value accounting work.

    Benefits for Your Accounting Firm

    Never miss a prospective client enquiry while preparing returns or meeting with clients
    Book consultations directly into your calendar from every eligible call
    Reduce interruptions from routine questions about services, hours, and appointments
    Support clients during tax time, BAS periods, and end-of-financial-year deadlines
    Capture complete messages with the context your team needs to respond efficiently
    Send document checklists, appointment details, and follow-up messages automatically
    Give clients a professional Australian call experience around the clock
    Route urgent or priority matters to the right accountant or partner
    Scale your front desk coverage without adding another full-time employee
    No lock-in contracts and a fraction of the cost of a dedicated receptionist

    Trusted by hundreds of Australian businesses across every industry

    Frequently Asked Questions for Accountants

    Spend More Time on the Numbers

    Let AutoReception handle routine calls, new client enquiries, and appointment bookings so your accounting practice can stay focused on the work that matters.